At NutriVital Malaysia, our digital kitchen operates with the same precision as our meal plans. Cookies are the essential mise en place—they allow our consultation platform to remember your dietary preferences, booking history, and the specific trade-offs you're evaluating between convenience and nutrition. Without them, every visit would be like starting a new consultation from scratch, which is neither efficient nor aligned with our philosophy of sustained, personalized care.
"Think of cookies as your nutritionist's memory. They hold the context of your journey—the proteins you track, the RM 200-400 budget you work within, the KL traffic constraints that shape your lunch break."
We use three distinct categories of cookies, each serving a non-negotiable function in our service delivery. Session cookies maintain the security of your account during active consultation. Preference cookies store your cultural food choices—whether you prefer nasi lemak for breakfast or roti canai for supper—so our nutritionist-curated suggestions start on the right track. Analytics cookies (anonymized) help us understand if our users are more likely to book consultations on Monday mornings or post-Ramadan, allowing us to staff our team appropriately.
Enables core functionality: secure login, consultation booking flow, and form validation. Without these, the platform cannot function.
NVSESS
Remembers your language (English), meal preferences (e.g., vegetarian, halal), and last viewed consultation slots for continuity.
NVPREF
Aggregated data on consultation bookings by time of day and device type. No personal identifiers. Used to improve service hours.
NVSTAT
User Action
Visit nutrivitalmy.com, click "Book Consultation"
Cookie Deployed
NVSESS (Essential) activates for session security
Outcome
Form remembers your details; no data leaves the server
Your control panel: Selective consent, immediate effect.
You have full authority over what information is stored. Our platform is designed for the Malaysian office worker who values transparency—whether you're booking a consultation during your lunch break or reviewing privacy settings after hours.
How to Manage Your Cookies:
Compliance Note:
Our cookie policy aligns with Malaysia's Personal Data Protection Act (PDPA) and global standards. We do not sell data. We do not track you across the web. We serve your health, not advertisers.Pitfall: "All cookies are bad."
Reality: Our Essential cookies are required for secure access. Disabling them breaks functionality.
Pitfall: "We share data with partners."
Reality: No third-party sharing. Your data stays within NutriVital Malaysia's secure servers.
Trade-off: Privacy vs. Personalization.
Balance: You choose. Functional cookies improve experience but can be disabled anytime.
Scenario: Clearing cookies mid-consultation.
Impact: You'll need to re-login. We recommend managing settings between sessions.
Need Clarification?
Our data protection officer answers cookie questions within 24 hours (Mon-Fri, 9:00-18:00).
Email: [email protected]
Phone: +60 3-2331 8888
Address: Level 10, Menara 3, Petronas Twin Towers, KL City Centre
Effective Date: | Last Updated:
This policy is reviewed quarterly by our clinical governance team.